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Perspectium @ Knowledge 25

Discover us at Knowledge? Or just want to see what we showcased? You're in the right place.

Perspectium Knowledge 25: ServiceNow Data Replication and Integration

Want to learn more about Perspectium's data replication solution for ServiceNow. Keep scrolling for key info, useful links and free resources.

Perspectium Knowledge 25: ServiceNow Data Replication and Integration

Perspectium @ Knowledge 25

Discover us at Knowledge? Or just want to see what we showcased? You're in the right place.

Want to learn more about Perspectium's data replication solution for ServiceNow. Keep scrolling for key info, useful links and free resources.

Trusted and used by many ServiceNow users, and ServiceNow itself

Trusted and used by many ServiceNow users, and ServiceNow itself

Highlighted Resources

Check out the resources below for more useful info about Perspectium and use cases for extracting ServiceNow data.

Everything you need to know about integrating ServiceNow with solutions such as data repositories, analytics, business intelligence and reporting.

Your questions about integrating ServiceNow, answered. This is a must read before starting a ServiceNow data integration and/or replication project.

Leave no stone unturned and ensure you know everything you need to, before implementing a ServiceNow data integration and replication solution.

Point-to-point vs pub-sub? API vs. Push Technology? Bulk vs. Dynamic One-to-one or One-to-many?

Get the information you need to make the right decision.

Perspectium's ServiceNow Applications

DataSync

Integrate ServiceNow with Third-Party Solutions

DataSync is a high-throughput data replication application that integrates ServiceNow with solutions for storing or utilizing data.

Key capabilities:

  • Dynamic and bulk data replication
  • One-to-one and one-to-many
  • Auto-schema update

Key use cases:

  • Populate databases, data lakes and data warehouses.
  • Integrate with analytics, business intelligence and reporting solutions
  • Enable self-service access to data without requiring additional ServiceNow licences

Data Archive

Archive ServiceNow data off-platform, in your preferred repository

Data Archive provides a powerful extension of your ServiceNow platform's capabilities, enabling secure, high-throughput archiving of data to external storage solutions—without sacrificing accessibility or performance.

Built on Perspectium’s proven DataSync architecture, Data Archive ensures that costs remain within budget and ServiceNow instances remain lean and performant

Key capabilities:

  • Seamlessly transfer large volumes of data to cost-effective storage
  • Restore archived data to the platform

Key use cases:

  • Optimize ServiceNow performance & manage data growth
  • Avoid ServiceNow's additional storage fees
  • Meet compliance & retention policies
  • Enable easy retrieval of historical data

Snapshot

Take control of backup and recovery for ServiceNow

Snapshot delivers effortless point-in-time backups of ServiceNow records.

Built on Perspectium’s high-performance DataSync framework, Snapshot allows teams to create backups and restore on their terms—all without disrupting daily operations.

Key capabilities:

  • Create and retain unlimited backups
  • Backup to a schedule or on-demand
  • Restore with zero instance downtime

Key use cases:

  • Protect against accidental data loss or corruption
  • Update, upgrade and make critical changes with confidence
  • Meet recovery point and recovery time objectives

ServiceNow eBonding Integrations

Synchronize ServiceNow instances and other ITSM solutions in real-time

ServiceBond enables seamless, bi-directional data exchange between your ServiceNow instances and other solutions for ITSM and DevOps.

Whether you want to synchronize multiple systems internally, or synchronize with your customers, vendors, or partners' solutions—ServiceBond enables faster resolution, better collaboration, and complete visibility across service ecosystems.

Key capabilities:

  • Automate bi-directional ticket and data exchange
  • Preserve data integrity across systems with guaranteed delivery
  • Support multi-party integration with one-to-one or one-to-many configurations

Key use cases:

  • Collaborate in real time with external service providers or MSPs
  • Automate incident, problem, and change ticket exchange
  • Eliminate manual updates and reduce resolution times
  • Ensure a consistent experience across connected platforms

Perspectium for ServiceNow: Key Features

High-Performance Replication

Replicate over 20 million records daily (more than 1 billion monthly) without impacting the performance of ServiceNow.

One-to-Many

DataSync supports both one-to-one and one-to-many data replication, allowing organizations to replicate ServiceNow data within multiple solutions simultaneously.

One to Many ServiceNow Data Replication

Real-time Replication

DataSync's Dynamic Share feature lets users automatically replicate records in real-time, based on user-defined conditions.

Dynamic Share Business Rules

Automated Schema Management

DataSync automatically sets up schemas and pre-processes data before transmission, ensuring that it arrives at the target system properly formatted and ready for immediate use.

Auto Schema

Dynamic and Bulk Replication

DataSync enables both dynamic and bulk replication of ServiceNow data, allowing users to automate and schedule data transfers according to their needs.

Bulk share: Replicate ServiceNow data in batch / in bulk transfers

Replication Monitoring

Monitor the status of record replications, including pending, successful, and failed transfers. Easily reprocess any failed replications with just a few clicks.

Perspectium DataSync Feature: Receipts - Monitoring

Data Obfuscation

DataSync offers data obfuscation capabilities, enabling users to mask sensitive information and enhance compliance with data protection regulations like GDPR.

data_obfuscation_dashboard_1

ServiceNow-native Application

DataSync is seamlessly embedded within the ServiceNow platform, allowing users to interact with it through the familiar ServiceNow interface, reducing the learning curve and simplifying setup.

ServiceNow Certified App

Why Replicate ServiceNow Data?

The Challenge

ServiceNow is a powerful platform for managing IT services, but extracting and analyzing its data can be complex and resource-intensive.

Reporting and analytics capabilities are limited, and storing large data volumes on the platform can impact performance, slowing down the system and disrupting services.

Additionally, ServiceNow charges users for exceeding storage limits.

Traditional methods to extract ServiceNow data - such as API and ETL - exacerbate performance issues and increase the risk of data loss and breaches.

The Solution

ServiceNow users need a way to offload data to external systems without impacting the platform's performance.

Enter Perspectium.

Perspectium is a scalable, publish and subscribe data replication solution for ServiceNow. It uses push technology to move data into a message broker, from which multiple target solutions can retrieve huge volumes of data without impacting ServiceNow performance.

This is in contrast to point-to-point API and ETL approaches to replication and integration, which make frequent and inefficient queries to the platform that degrade performance.

Perspectium replicates ServiceNow data to provide organizations with greater control over, and easier access to their ServiceNow data.

DataSync Product Overview

DataSync replicates ServiceNow data within data repositories and enables integrations with analytics, business intelligence, and reporting solutions.

Download the Data Sheet to learn more about DataSync’s capabilities, the benefits and the value it provides for ServiceNow users. 

DataSync Product Overview

DataSync replicates ServiceNow data within data repositories and enables integrations with analytics, business intelligence, and reporting solutions.

Download the Data Sheet to learn more about DataSync’s capabilities, the benefits and the value it provides for ServiceNow users. 

API-free Data Replication

Perspectium's data replication solutions bypass the ServiceNow REST API to replicate data without affecting ServiceNow’s performance, ultimately providing a smoother experience for the platform's users.

Perspectium

API

Throughput

High-throughput

Limited throughput

Performance Impact

No performance impact

Slow instance, queries and data transfer

Resilience

High-availability

Limited availability

Security

Encryption at-rest and in-transit

Varies by vendor

Common target for cyber attacks

Maintenance

Maintenance-free for end-user

Requires maintenance

API-free Data Replication

Perspectium's data replication solutions bypass the ServiceNow REST API to replicate data without affecting ServiceNow’s performance, ultimately providing a smoother experience for the platform's users.

Perspectium API
Throughput High-throughput Limited throughput
Performance Impact No performance impact Slow instance, queries and data transfer
Resilience High-availability Limited availability
Security Encryption at-rest and in-transit Varies by vendor Common target for cyber attacks
Maintenance Maintenance-free for end-user Requires maintenance

Automate and Monitor

Perspectium DataSync Feature: Receipts - Monitoring
Bulk share: Replicate ServiceNow data in batch / in bulk transfers
DataSync Configuration

STATUS RECEIPTS

Monitor the status of replicated records and quickly identify errors, successful shares and pending shares.

SCHEDULING

Schedule data replication tasks to automate data transfers.

DYNAMIC SHARING

Create rules that automatically transfer data meeting user-defined conditions in real-time.

Automate and Monitor

STATUS RECEIPTS

Perspectium DataSync Feature: Receipts - Monitoring

Monitor the status of replicated records and quickly identify errors, successful shares and pending shares.

SCHEDULING

Bulk share: Replicate ServiceNow data in batch / in bulk transfers

Schedule data replication tasks to automate data transfers.

DYNAMIC SHARING

DataSync Configuration

Create rules that automatically transfer data meeting user-defined conditions in real-time.

Why ServiceNow Users Choose Perspectium

ServiceNow users - and ServiceNow themselves - use Perspectium to replicate their instance's data.

SERVICENOW-NATIVE

DataSync is implemented natively within ServiceNow, making it easy-to-use for anybody familiar with the ServiceNow platform.

FAST IMPLEMENTATION

Perspectium's expertise in ServiceNow data replication means we can implement DataSync in 30 days or less for fast time-to-value.

MAINTAINED AS-A-SERVICE

Perspectium is implemented and maintained as-a-service allowing organizations to use their internal development resources more efficiently.Â