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Integrating Solutions to Enable Workflow Automation

Integrating Solutions to Enable Workflow Automation

Learn how to use automation to connect workflows across disparate solutions

You've already got workflows right across your business. Workflows in your CRM tool, in your ITSM tool, in your Supply Chain tool ... but they only exist within those tools. Can you imagine being able to connect those workflows together? Having enterprise-spanning business processes that are automated across the enterprise - and not just within each application? This is what we call the "Workflow of workflows" - delivering integrated solutions to automate business-wide processes.

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DIY Integration for ServiceNow - Unrivaled Guide

Whitepaper

ServiceNow to Database DIY Integrations

What you need to know before building your own ServiceNow-to-Database integrations
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Building a ServiceNow-to-database integration presents a host of challenges. From planning to implementation to ongoing maintenance, it is crucial to stay thoroughly aware of the situations ServiceNow integrators encounter. We drew on our experience with building the world's most intricate and powerful ServiceNow-to-database integrations to offer you a comprehensive and unprecedented look into all the essential issues.

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Automation Beats Integration: Meeting Your Business Goals with Automated Connections

Whitepaper

Automation Beats Integration: Meeting Your Business Goals with Automated Connections

Learn the difference between traditional, point-to-point integrations and automated integration solutions
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IT teams are often more focused on solving the technical problem of building the integration than on the underlying business value. However, to realize business value, a company needs much more than integration. It needs automation. Download this white paper to understand the differences, and learn the importance of solving the business challenge -- not just the technical challenge.

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Whitepaper

Study: The State of ServiceNow Data and Process Integration Report

Get the study to understand the current landscape of ServiceNow integrations, including average time-to-deployment
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Perspectium surveyed ServiceNow customers about how they moved data and process between other technologies, repositories and 3rd-party service providers. The survey revealed that many still rely on manual processes to manage (and perform) data exchanges with other tools ... which may not deliver long-term reliability. In April and May of 2020, Perspectium surveyed ServiceNow customers to find out more about how they moved data and process between other technologies, repositories and third-party service providers.

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The Unrivaled Guide to Service Provider Integration

Whitepaper

ServiceNow Integrations for Managed Service Providers (MSPs)

Learn why service providers deploy integrations, what a good integration looks like, and how service providers use integrations to deliver customer value.
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In today's business environment, service providers aim for IT processes and data to flow across applications, providers, and customers. The right integration solution can both maintain and advance your customer onboarding and your service delivery. But how can you ensure that you are implementing and keeping the right solution? In The Unrivaled Guide to Service Provider Integration, you'll learn why service providers deploy integrations, what a good integration looks like, and how service providers use integrations to deliver customer value.

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Connection Health - Why Integrations Fail or Thrive

Whitepaper

Connection Health: Why Integrations Fail or Thrive

Learn why integration health sometimes fails and, instead, how integrations can thrive.
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For modern enterprises, integrations are a critical component of their success. But why do integrations fail or thrive? And how can you plan for the health of your integrations? This white paper will help you answer the key questions.

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Whitepaper

Delivering Customer Value Through Managed Services

Learn how service providers can deliver value for customers through an integration solution
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To meet your goals of delivering customer value, integrations are essential. MSPs are discovering that they can connect systems in exciting, innovative ways that help them differentiate from the competition and deliver new value to customers.

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GDPR and ITSM

Whitepaper

GDPR and ITSM

What you need to know to ensure your integrations are compliant with GDPR
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The right integration solution can play a significant part in helping IT to achieve GDPR compliance. This white paper will help you understand what is required, and how to better comply with the new privacy regulations.

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Essential Features of an Integration Solution

Whitepaper

Essential Features of an Integration Solution

Understand what to look for in an integration solution, so that it meets your organization's requirements
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When an enterprise uses multiple applications, it needs to connect them for a variety of reasons. Whether the business needs to look up a single record, bill a customer, run reports to discern trends, or carry out any of a number of needed functions, that business must count on consistent, accurate data. Fortunately, the right integration solution will keep the enterprise humming. This white paper will help you understand what to look for.

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