Skip to content

ServiceNow Integrations: Build or Buy Guide

It depends on your organization's requirements.

Building an integration in-house can take considerable time and resources for the implementation alone. Add to that the cost of maintenance, and the costs incurred due to any errors or downtime, and the total cost of ownership can rapidly swell.

Buying a packaged integration solution or investing in an integration platform-as-a-service can save time during the early stages of the project. But if you're still responsible for maintenance, you need to ensure you have adequate resources to do so.

Integrations-as-a-service are implemented and maintained by integration experts. So if you're integrating business-critical systems with large data volumes, this is by far your safest option.

What you'll learn

This free whitepaper will help you understand the key factors to consider, and ensure you choose the right integration approach for your organization.

Complete the form on the right to claim your free whitepaper.

Key factors to consider when choosing an integration approach:

  • The total cost of ownership for the integration project
  • The volume of data the integration will process
  • The security requirements of your organization
  • The amount of downtime your organization can afford to incur
  • The resources you have available to maintain the integration in-house

The importance of getting it right the first time

Integrations are implemented to connect two or more systems, where manual data transfer would not suffice. This is likely because the systems support critical business functions moving a lot of data.

So it's crucial that organizations get the implementation right, or the integration can quickly become a costly technical debt.

Get the Whitepaper

Complete the form to get your free whitepaper!

We help many organizations integrate their ServiceNow data with the wider enterprise … including ServiceNow themselves!

Intermountain Healthcare logo
crossfuze logo

The Perspectium Pedigree

Perspectium is a trusted partner of ServiceNow, providing a native application and integration as a service to connect ServiceNow to the wider enterprise.

Its pedigree is recognized by ServiceNow, who are customers, as well as partners of Perspectium. The ITSM organization uses Perspectium to facilitate its own integrations, internally. 

Created by the founding developer from ServiceNow David Loo, Perspectium leverages its expertise to create performance-impact-free ServiceNow integrations.

Leave it to the experts

Perspectium is a true integration-as-a-service, meaning your organziation is free from the burden of implementing and maintaining the integration.

The no-code solution works natively within the ServiceNow interface with which you are already familiar. 


Trusted, ServiceNow-Native Application

Perspectium is an officially recognized ServiceNow partner.

The Perspectium application works natively within ServiceNow, so 3rd-party solutions (that are difficult to configure and maintain) are not necessary.

A True Integration as a Service (IaaS)

Perspectium is an officially recognized ServiceNow partner.

The Perspectium application works natively within ServiceNow, so 3rd-party solutions (that are difficult to configure and maintain) are not necessary.

Protect Data Against System Failure

The Perspectium application “queues” data transfers between systems.

So if there’s ever an issue with the target system, the data is not lost. It's securely encrypted and queued until the target system is back online. The transfer can then continue as normal.

the cloud

Take Advantage of the Cloud

The Perspectium application leverages the cloud to provide a highly-scalable, secure, SaaS-based solution. Your organization can be confident that scalaing data volumes won't break the integration or affect ServiceNow's performance.

No-Code Integration Solution

As a ServiceNow-native application, Perspectium is as easy to use as ServiceNow.

You’ll interact with Perspectium through the ServiceNow interface you’re already familiar with. For the end-user, no integration expertise is required.

No API Calls, No Performance Impacts

Perspectium was purpose built to avoid using API calls that impact ServiceNow performance.

This lets organizations automatically extract and replicate huge data volumes without slowing down query speed or delaying reporting.