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ServiceNow Integrations: A Buyer's Guide

Modern organizations are reliant on data - and data’s timely availability - to support employees and deliver their services. However getting the right data, to the right place and at the right time presents challenges.

In this whitepaper, we cover what you need to know to effectively evaluate ServiceNow integration solutions.

What you'll learn

  • What the most common integration challenges are and how to overcome them.
  • The key considerations when evaluating integration solutions including:
    • Use Cases - the purpose of the integration
    • Integration technologies - the different types of integration available
    • Required capabilities - the essential features of an integration solution to meet your organization's requirements
    • Integration services - the types of services available supporting integration such as implementation, maintenance and support
    • Pricing and hidden costs - how to understand the true total cost of ownership of the various integration options, and the hidden costs associated with custom-built and iPaaS integrations
    • Game changers - recent developments in integration technology that will benefit your organization
  • How Perspectium supports ServiceNow users and their integrations, including example use cases.

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Benefits of Integrations-as-a-Service

Organizations that opt for integrations delivered and maintained as-a-service can make much more proactive use of internal resources.

The scope of integration projects is often initially underestimated. Then when it is under way, there is often more work to be done over time to ensure the integration scales with the organization’s growing data volumes and requirements.

This makes internally managed integrations time consuming, difficult to budget for, and vulnerable to employee turnover.

Integrations-as-a-Service avoid these shortcomings, allowing organizations to take advantage of the vendor’s expertise in delivering integrations. All Perspectium applications are delivered as a managed service.

Perspectium Integrations: Created and Delivered by ServiceNow Integration Experts

The Perspectium solution and service was created by the founding developer of ServiceNow, David Loo, who used their intimate understanding of ServiceNow, to create an unrivalled experience in ServiceNow integrations.

The ServiceNow organization even uses Perspectium’s solutions for their own integration needs. This is despite ServiceNow offering its own integration applications.

As with many others, the organization prefers Perspectium’s integration applications for tasks where massive volumes of ServiceNow data need to be extracted and replicated, without impacting ServiceNow’s performance.

We help many organizations integrate their ServiceNow data with the wider enterprise … including ServiceNow themselves!

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The Perspectium Pedigree

Perspectium is a trusted partner of ServiceNow, providing a native application and integration as a service to connect ServiceNow to the wider enterprise.

Its pedigree is recognized by ServiceNow, who are customers, as well as partners of Perspectium. The ITSM organization uses Perspectium to facilitate its own integrations, internally. 

Created by the founding developer from ServiceNow David Loo, Perspectium leverages its expertise to create performance-impact-free ServiceNow integrations.

Leave it to the experts

Perspectium is a true integration-as-a-service, meaning your organziation is free from the burden of implementing and maintaining the integration.

The no-code solution works natively within the ServiceNow interface with which you are already familiar. 


Trusted, ServiceNow-Native Application

Perspectium is an officially recognized ServiceNow partner.

The Perspectium application works natively within ServiceNow, so 3rd-party solutions (that are difficult to configure and maintain) are not necessary.


A True Integration as a Service (IaaS)

Perspectium is an officially recognized ServiceNow partner.

The Perspectium application works natively within ServiceNow, so 3rd-party solutions (that are difficult to configure and maintain) are not necessary.


Protect Data Against System Failure

The Perspectium application “queues” data transfers between systems.

So if there’s ever an issue with the target system, the data is not lost. It's securely encrypted and queued until the target system is back online. The transfer can then continue as normal.

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Take Advantage of the Cloud

The Perspectium application leverages the cloud to provide a highly-scalable, secure, SaaS-based solution. Your organization can be confident that scalaing data volumes won't break the integration or affect ServiceNow's performance.


No-Code Integration Solution

As a ServiceNow-native application, Perspectium is as easy to use as ServiceNow.

You’ll interact with Perspectium through the ServiceNow interface you’re already familiar with. For the end-user, no integration expertise is required.


No API Calls, No Performance Impacts

Perspectium was purpose built to avoid using API calls that impact ServiceNow performance.

This lets organizations automatically extract and replicate huge data volumes without slowing down query speed or delaying reporting.