Solution Consultant - MSP

Perspectium is looking for Solution Consultants to lead the successful delivery of customer solution designs. Working in a client-facing environment, the primary role of the Solution Consultant is to support the sales process all the way through opportunity qualification to implementation handover.

We need an ambitious, self-motivated a-player who excels working in a fast-paced environment and is ready to grow with a company that’s shaping its future!

Responsibilities

  • Prepare and provide demonstrations of the Perspectium solutions on ServiceNow and other technology platforms.
  • Work with sales professionals as the technical subject matter expert, supporting the sales effort by providing technical expertise on the Perspectium technology, integration market, and providing data use best practices.
  • Lead installation efforts to prove out the viability of the Perspectium technology and guide customer in the testing of the success criteria.
  • Lead customer workshops to design Perspectium solutions based on customer needs.
  • Transform business goals and requirements into customer solutions.
  • Build, maintain, and foster relationships with customers and technical stakeholders.
  • Continual self-learning and keeping pace with the evolving data services and enterprise ITSM space.
  • Contribute to the ongoing growth of the Perspectium community; wiki uploads, forum posts etc.
  • Thrive in a challenging environment, manage the resolution of obstacles and work on multiple engagements simultaneously
  • Most importantly, make your mark on a fast-growing business where everyone is accountable for the success.

Qualifications

  • 3+ years’ experience in a similar role, demonstrating technical platforms.
  • ITSM knowledge and ITIL (or equivalent) certification preferable.
  • Must have a working knowledge of SaaS Platforms, and a detailed understanding at least one of the following:
    • ServiceNow, Salesforce, Remedy or Jira
  • Working knowledge of data and data structures.
  • Ability to manage your own self-paced learning of new data integration and ITSM technologies.
  • Must be comfortable presenting to large and small customer audiences.
  • Demonstrate a strong commercial awareness and be able to articulate the value proposition of Data Integration, and other, platforms.
  • Demonstrated ability to successfully act as a trusted advisor, with strong communication skills (both written and verbal).
  • Ability to develop strong technical and commercial champions within an account. Network, engage and influence outcomes with C-level stakeholders.
  • Strong interpersonal skills, customer centric attitude and the ability to deal with cultural diversity.

To apply for this position please send us an email at jobs@perspectium.com with your resume and anything else you would like to include.

Please Note the Following:

  • Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.
  • This description reflects management’s assignment of essential functions. It does not prescribe or restrict the tasks that may be assigned.
  • This job description is subject to change at any time.