IT service management processes touch and impact multiple business functions. Whether it's linking with Development to automate DevOps, unifying IT and customer service processes, ebonding with third partner service providers, or enabling business intelligence and analytics with the corporate data warehouse, integration is not something that can be made to wait.

Download this free white paper, and learn the top 10 reasons why integration should be part of the IT service management strategy and implementation, rather than an after-thought.