Perspectium Blog
ServiceNow Integration information and best practices, from
official ServiceNow Integration Partners and experts.
A Guide to IT Service Desk Integrations and ServiceNow
IT Service Desk integrations connect the employees and solutions involved in IT support to other relevant areas of the organization. Integrating the IT service desk with the wider enterprise is becoming increasingly necessary as organizations evolve their multi-tier IT infrastructure with new solutions, applications, and systems. Such sophisticated IT ecosystems demand integrated workflows that connect the various systems and applications seamlessly, to improve collaboration, operational transparency and data availability, as well as boost employee productivity….
Implementing ServiceNow Data Synchronization
Without the right expertise and solutions, ServiceNow data synchronization can be difficult to implement. However, there is a lot to gain from synchronizing your ServiceNow data with other tools (or even another ServiceNow instance). In this post, we’ll discuss how you can introduce data synchronization to your ServiceNow capabilities. What is Data Synchronization? Data synchronization…
Enabling Inter-application Workflows in ServiceNow
Enabling inter-application workflows in ServiceNow requires automation, and helps organizations make the most out of their ServiceNow data. Workflow automation is nothing new. There are workflows within your IT applications, within your HR applications, within your supply chain applications, and within most of the other tools that you use to run your business. Leveraging ServiceNow…
ServiceNow Native Applications for Integrations
How To Deliver ServiceNow Data Integration At Enterprise Scale Why organizations should consider ServiceNow-native applications for integrations ServiceNow data integration can help large enterprises remove data and informational silos and make operations more efficient. Across industries, companies leverage solutions like ServiceNow for IT Service Management. Connecting third-party applications to ServiceNow enables inter-application workflows, helping organizations…
Automated Integration Solutions for ServiceNow
Automated integration solutions for ServiceNow negate the need for time consuming maintenance and monitoring. In particular, organizations that work with large data volumes benefit greatly from this. But what is an automated integration solution and how do they compare to standalone integrations? What is a Standalone Integration? A standalone integration is a custom-built solution for…
ServiceNow Data Replication – A Step-by-Step Guide
To get the most out of ServiceNow, data replication is a vital capability. The more your business depends on data, the more critical it becomes for you to ensure data’s availability and that there is little to no scope for data failure. What is data replication? Simply put, data replication is the process of creating…
5 Common ServiceNow Data Backup Mistakes and How You Can Prevent Them
A ServiceNow data backup could save your organization a huge expense in the event of data loss. As organizations grapple to stay future-proof, digital transformation continues to be an integral part of every CXO’s business goals. Businesses are prioritizing moving from manual operations to cloud backed processes, but are they investing as many resources into…
Integration as a Service (IaaS) – Definition and Benefits
Integration as a Service (IaaS) has become a popular model for facilitating integrations between enterprise applications. Its popularity is driven by organizations seeking better connected systems in their increasingly complex and siloed enterprise architectures. Jump to: What is Integration as a Service? Integration as a Service is a cloud model for integrating disparate technologies. As…
5 Helpful Service Desk Integrations That Improve Efficiency
There are a number of helpful service desk integrations that help organizations connect ITSM technologies to third-party applications. Service desks integrations include: Organizations that integrate their service desk with 3rd-party applications, can provide a better experience for customers and employees alike. While insightful, service desk data can be difficult to use and gain value from….
4 Common ServiceNow Integration Use Cases
There are a number of common ServiceNow integration use cases for helping organizations connect ServiceNow to 3rd-party applications. The availability of ServiceNow integrations are key driving factors behind the ServiceNow’s popularity. As a leader in ITSM technologies, ServiceNow is critical to many organization’s operations. Integrating ServiceNow improves the employee and customer experience by breaking down…
Service Management Silos – The Key to Breaking Down ITSM Silos
Service Management silos prevent organizations from enjoying a holistic view of their IT Service Management (ITSM) data. Data and information silos are caused by a lack of integration between disparate technologies. For organizations where data is a key part of its operations, these silos severely impact the levels of service provided to customers. Meeting customer…
How to Connect ServiceNow to Third-Party Applications
Organizations leverage data and process integrations to connect ServiceNow to other applications. There are a number of options available to facilitate such integrations – from manual to technological solutions. Jump to: Organizations with large data volumes typically embrace integration technologies to meet their needs. Small businesses are often tempted into a manual approach – but…
ITSM Integration Benefits and Best Practices
IT Service Management (ITSM) integration helps organizations align disparate ITSM vendor services and applications. In modern, data-driven business, aligning such services and applications is crucial, since many organizations leverage various vendors to serve their customer’s needs. In order to provide a seamless and consistent standard of service, an organization’s ITSM applications must be connected. Such…
