Perspectium Blog
ServiceNow Integration information and best practices, from
official ServiceNow Integration Partners and experts.
Using ServiceNow Backups to Train AI
Using ServiceNow backups to train AI models is one of many inventive approaches organizations are employing to provide AI solutions with large amounts of quality data. This blog post explores why ServiceNow backups in particular are useful for training AI models and the challenges organizations face when adopting the approach. Table of contents: Why Use Backups to Train AI Models? AI solutions are only as good as the data used to train those models. They…
ServiceNow Instance Data Replication: Features, FAQ and Alternatives
The ServiceNow Instance Data Replication (IDR) plugin allows users to replicate data between ServiceNow instances. It supports both one-to-one data replication and one-to-many, meaning users can synchronize the data in the primary (producer) instance with a consumer instance or instances. Consumer instances could be other ServiceNow instances within an organization, or even ServiceNow instances within…
Backup Solutions for ServiceNow: The Best Options for Your Business
Many organizations find that purpose-built backup solutions for ServiceNow are better suited to their requirements, than the backup capabilities provided by the platform. ServiceNow often hosts sensitive and regulated data. It is also a business critical solution that organizations often rely upon to deliver services to customers and employees. As such, organizations must ensure they…
The ServiceNow Data Archiving Plug-in and its Limitations
The ServiceNow Data Archiving plug-in has a number of limitations that lead organizations into implementing an alternative archiving solution. An understanding of such limitations can help organizations decide between ServiceNow’s in-built data archiving capabilities and purpose-built archiving solutions. Table of contents: What is the ServiceNow Data Archiving Plug-in? ServiceNow provides archiving capabilities via its Data…
How to Manage ServiceNow Storage and Avoid Exceeding Storage Limits
Poor management of ServiceNow storage can lead to a number of issues. Firstly, users that exceed the ServiceNow storage limit are subject to additional storage fees. Secondly, if left unaddressed, ServiceNow records can accumulate within database tables and impact the performance of the instance. This issue often manifests as slow dashboards, reports, queries and data…
ServiceNow Data Archiving: Common Fears, Concerns and How to Resolve Them
A well-defined process for ServiceNow data archiving helps manage growing data volumes, improve ServiceNow’s performance and support organization’s efforts to comply with data regulations. Despite the benefits, many organizations associate a number of common fears and concerns with the process. This article provides an overview of ServiceNow’s in-built archiving capabilities, the limitations, fears and concerns…
Creating a ServiceNow Instance Backup: Common Fears and Concerns
A ServiceNow instance backup could literally save your organization. As a business-critical ITSM platform for many organizations, ServiceNow is often integrated with other key applications/systems for analytics, BI, AI, ML, etc. As a solution so central to many organization’s operations, data loss and downtime to ServiceNow can have catastrophic effects. Consequences of downtime and data…
How to Export Data from ServiceNow (3 Methods)
Organizations that can easily export data from ServiceNow have more options as to how that data can be leveraged. This post explores the ways in which organizations can benefit from exporting ServiceNow data, and the methods that can facilitate the process. Table of contents: Why Export Data from ServiceNow? Although ServiceNow is a powerful platform,…
Are ServiceNow’s Backup Capabilities Reliable Enough for Your Organization?
ServiceNow’s backup capabilities make it possible to recover data in the event of corruption and/or loss of ServiceNow data. However, ServiceNow’s approach to backup and restore is not foolproof. In fact, a number of limitations to ServiceNow’s backup capabilities increase the chances that corrupted or lost data cannot be recovered. ServiceNow itself recommends that its…
Creating a ServiceNow Disaster Recovery Plan
For users of ServiceNow, the importance of creating a ServiceNow disaster recovery plan should not be overlooked. The platform is critical to the way many organizations operate, and significant downtime and disruption will likely have serious consequences, felt around the enterprise. Various limitations to ServiceNow’s in-built backup capabilities mean the solution does not meet every…
Managing ServiceNow Data: Top Three ServiceNow Growing Pains and How to Address Them
Effectively managing ServiceNow data and its growth is key to maintaining a healthy ServiceNow instance. If left unchecked, ServiceNow data growth can become unmanageable, causing significant problems for organizations using the platform. This blog post will highlight the top three growing pains facing ServiceNow users and best practices for managing ServiceNow data growth. Table of…
Disaster Recovery Plan for ServiceNow Users
Disaster recovery is essential in supporting an organization’s overall business continuity strategy. A well crafted and tested disaster recovery plan helps to minimize the impact of a disaster and ensure organizations can restore operations quickly. It’s important for disaster recovery to encompass all business functions, solutions and infrastructure. However there are some elements of a…
ITSM Archiving and Why It’s So Necessary
ITSM archiving is integral to the effective management of data and its growth. The practice of ITSM – or IT Service Management – exists at an intersection which most other areas of an organization, its customers/users and its partners pass through. As such, ITSM solutions generate a lot of data organizations wish to retain. Either…
