Perspectium Blog
ServiceNow Integration information and best practices, from
official ServiceNow Integration Partners and experts.
How to Configure a ServiceNow Snowflake Data Share
The optimal method for configuring a ServiceNow–Snowflake data share depends on your organization’s requirements. For low-volume, low-frequency, or low-impact tasks, manual methods may suffice—such as exporting data from ServiceNow reports and uploading it into Snowflake via CSV/XML files. These approaches require minimal setup but carry risks: inconsistent processes, human error, limited auditability, and no automation. As data volumes grow and business reliance on insights increases, more robust, scalable, and automated solutions become essential. This article…
ITSM Integration Benefits and Best Practices
IT Service Management (ITSM) integration helps organizations align disparate ITSM vendor services and applications. In modern, data-driven business, aligning such services and applications is crucial, since many organizations leverage various vendors to serve their customer’s needs. In order to provide a seamless and consistent standard of service, an organization’s ITSM applications must be connected. Such…
Slow ServiceNow Instance Performance Could be Due to Over-Customization
Slow ServiceNow instance performance is a thorn in many organization’s IT service management (ITSM) strategies. Poor ServiceNow performance can cause bottlenecks that impede an organization’s scalability. A leader among ITSM vendors, ServiceNow is a highly customizable tool – a key factor driving its popularity. Organizations can tailor the tool to meet their specific demands, adding…
Service Management Data Integration: A Guide
Service management data integration helps unsilo enterprise and customer data, granting service management professionals a comprehensive view of the right information. Service-management requires consistent and accurate data. But this consistency is difficult to achieve when disparate tools lead to information silos – and the implications are huge. Not having the right data available, among the…
Video: How Remote Work Grows ServiceNow Data Volumes
The world of remote work relies heavily on SaaS applications like ServiceNow. Watch David Loo, Chief Product Officer at BitTitan, explain how remote work grows ServiceNow data volumes.
Video: Living in the World of Remote Work
When we consider the proximity of workers in the past, we have additional insight into what remote work means for us now and into the future. In this video, David Loo discusses living in the world of remote work.
Video: How Our Perception of Time Has Changed
Society has remarkably improved the process for getting the right information to the right people at the right time. Watch David Loo, Chief Product Officer at BitTitan, explain how our perception of time has also changed, especially as it relates to work.
Video: How Data Availability Enables Valuable Discovery
When you move data to a data lake, you enable fortunate discoveries that might not have been possible otherwise. Watch David Loo, Chief Product Officer at BitTitan, explain how these serendipitous findings occur.
Video: How to Wrestle a Datasaurus
For ServiceNow customers, successful adoption and expansion of the product can often lead to unexpected and dramatic data growth. Without control and management, data can become a monster – and one which quickly impacts system performance, user experience, and even operational resilience. Watch this informative video to learn what problems can exist, and how you…
The Swelling Maintenance of Custom ServiceNow Integrations
After a company builds a ServiceNow integration, it may seem like the integration maintenance is manageable. But maintaining that integration often takes more effort than expected. A ServiceNow integration requires about 350 hours of maintenance per year, according to Perspectium’s survey of ServiceNow customers. As you might imagine, we have talked with several ServiceNow customers…
DataSync Customers Review Perspectium
It makes sense to see what other customers have to say about that purchase you’re considering. You might not have bought that taco-shaped sleeping bag, had “Sleepy32” from Winnipeg not confirmed that it stays warm. As with the birthday gifts you buy for others (or yourself), you want unbiased reviews of integration solutions. Honest feedback…
Information Security is a Top Priority for BitTitan
All online users are conscious of the privacy and security of their personal information. Corporations share the same concerns. Just this week, news surfaced about a massive security breach of a major video-streaming service, apparently affecting all accounts made on the service. After hearing about it, I changed my own password on the site and…
Video: Building a ServiceNow-to-database Integration
It’s one thing to connect ServiceNow to a database. It’s another to build an integration effective enough to meet your business needs. Follow the link to download The Unrivaled Guide to Do-it-yourself Integration for ServiceNow to Database.