Perspectium Blog
ServiceNow Integration information and best practices, from
official ServiceNow Integration Partners and experts.
A Guide to ServiceNow Performance Analytics
For organizations that find the capabilities of ServiceNow reporting limited, ServiceNow provides Performance Analytics. This post details everything you need to know about Performance Analytics—ServiceNow’s advanced reporting and data visualization solution. What is ServiceNow Performance Analytics? ServiceNow Performance Analytics is a powerful, in-platform tool designed to help organizations track, measure, and visualize their performance over time. In simpler terms, it’s an advanced tool for reporting and data visualization. While traditional operational reports give you a…
Video: How Data Availability Enables Valuable Discovery
When you move data to a data lake, you enable fortunate discoveries that might not have been possible otherwise. Watch David Loo, Chief Product Officer at BitTitan, explain how these serendipitous findings occur.
Video: How to Wrestle a Datasaurus
For ServiceNow customers, successful adoption and expansion of the product can often lead to unexpected and dramatic data growth. Without control and management, data can become a monster – and one which quickly impacts system performance, user experience, and even operational resilience. Watch this informative video to learn what problems can exist, and how you…
The Swelling Maintenance of Custom ServiceNow Integrations
After a company builds a ServiceNow integration, it may seem like the integration maintenance is manageable. But maintaining that integration often takes more effort than expected. A ServiceNow integration requires about 350 hours of maintenance per year, according to Perspectium’s survey of ServiceNow customers. As you might imagine, we have talked with several ServiceNow customers…
DataSync Customers Review Perspectium
It makes sense to see what other customers have to say about that purchase you’re considering. You might not have bought that taco-shaped sleeping bag, had “Sleepy32” from Winnipeg not confirmed that it stays warm. As with the birthday gifts you buy for others (or yourself), you want unbiased reviews of integration solutions. Honest feedback…
Information Security is a Top Priority for BitTitan
All online users are conscious of the privacy and security of their personal information. Corporations share the same concerns. Just this week, news surfaced about a massive security breach of a major video-streaming service, apparently affecting all accounts made on the service. After hearing about it, I changed my own password on the site and…
Video: Building a ServiceNow-to-database Integration
It’s one thing to connect ServiceNow to a database. It’s another to build an integration effective enough to meet your business needs. Follow the link to download The Unrivaled Guide to Do-it-yourself Integration for ServiceNow to Database.
Integrate IT Without Impairing Employee Well-Being
A thriving, vigorous workforce is the dream of HR and executives. Company leadership is pursuing employee well-being, especially this year when turnover is high. HR leaders rate employee well-being and mental health as the top strategic priority of 2021. To support employee wellness, companies develop a connected IT ecosystem, enabling a focus on pertinent, meaningful,…
4 Common Problems for ServiceNow Developers
In a LinkedIn poll, we asked developers, “Which is the biggest problem you face as a ServiceNow developer?” Here are the results. We are excited to have a conversation about the poll results in our upcoming event, How to Solve 4 Common Challenges for ServiceNow Developers. “API error handling & security” – Attendees will have…
Why Connected IT Improves Employee Wellness
Executives and CIOs are currently dealing with a crisis in employee well-being and workplace turnover. New challenges are here – geographical disconnection, a more exhausted workforce, a general mood of languishing, and new employee demands for remote work. All have leadership looking for options across the organization to improve employee wellness. IT can help the…
Employee Wellness and Retention Is a CIO Priority
Employee wellness is among the top priorities for executives and CIOs. The demand for talent is high, making turnover even more expensive than it was before the pandemic. Organizations are investing more to support employee wellness and retention. And to help meet these goals, IT is tasked with cultivating a technology infrastructure that supports employee…
Preserving ServiceNow Performance for Reporting and Analytics
Imagine that you are a ServiceNow platform owner at a company where reporting slows down the ServiceNow instance. You have offered guidance to users on reporting best practices. Data from several years ago likely has less value for reporting purposes than data from the last few years. You could delete the old data – but,…
Perspectium Newsletter – The Message Bus (August 2021)
In This Newsletter . . . After we sent our last newsletter, Perspectium joined the BitTitan family! The last seven years have been an incredible journey for me – it all started with an idea inspired by challenges I heard from ServiceNow customers. Since then, our team at Perspectium has helped data-reliant customers like you…