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Perspectium Blog

ServiceNow Integration information and best practices, from
official ServiceNow Integration Partners and experts.

The Ultimate Guide to ServiceNow Performance Analytics

A Guide to ServiceNow Performance Analytics

For organizations that find the capabilities of ServiceNow reporting limited, ServiceNow provides Performance Analytics. This post details everything you need to know about Performance Analytics—ServiceNow’s advanced reporting and data visualization solution.  What is ServiceNow Performance Analytics? ServiceNow Performance Analytics is a powerful, in-platform tool designed to help organizations track, measure, and visualize their performance over time. In simpler terms, it’s an advanced tool for reporting and data visualization. While traditional operational reports give you a…

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How to Automate ServiceNow Reporting and Analytics

How to Automate ServiceNow Reporting and Analytics

Organizations that automate ServiceNow data reporting and analytics benefit from a more comprehensive understanding of their enterprise. To automate ServiceNow data reporting and analytics, organizations need the capability to extract and replicate data between applications via data and process integration.  Transferring data to the right place at the right time is key to seamless app…

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Why You Should Plan Integrations Before Implementing New Technology

Why You Should Plan Integrations Before Implementing New Technology

As IT spending shoots up by 3%, organizations that plan integrations ahead of time can more easily future-proof their technology stack. Organizations that plan on investing in new technologies, should also carefully plan integrations for said technologies. In particular, business critical solutions that process large data volumes should have integrations planned at the onset of…

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ServiceNow Security and Integrations

ServiceNow Security and Integrations

ServiceNow is a valuable source of data and insight for many of its users, so organizations must take ServiceNow security seriously. Enterprise security is a serious concern for all organizations working with data, especially as they embrace third-party systems for scaling operations, expanding services, and boosting revenue. Naturally, ServiceNow clients expect strong security measures to…

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Integration Debt - Technical Debt

Preventing Integrations from Becoming Technical Debt

Poorly implemented integrations can quickly become costly technical debt – or integration debt – if left unaddressed.  It’s especially problematic as organization’s often implement integrations to tackle integration debt.  That’s because well-implemented integrations help simplify complex enterprise architectures and introduce greater automation, freeing development resources from the burden of time-consuming manual intervention and maintenance.  It’s hard to imagine that Ward…

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ServiceNow-to-Database Integration

ServiceNow-to-database Integration Guide

Companies using ServiceNow often seek to implement ServiceNow-to-database and data warehouse integrations. The integration helps remove ServiceNow data from its silo, for greater scalability and use around the wider enterprise.  Replicating your ServiceNow data to a database allows easy access and increased control over the data. ServiceNow database integration also aids core business operations like data analytics…

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How ServiceNow Integration Services Streamline and Optimize Enterprise Operations

How ServiceNow Integration Services Streamline and Optimize Enterprise Operations

For organizations that wish to maximize the value of their ServiceNow investment, ServiceNow integration services are a tried and tested means of connecting the platform to the wider enterprise without depleting internal development resources. In today’s fast-paced business environment, operational efficiency is a cornerstone of success. One of the most effective ways to streamline and…

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ServiceNow Data Replication

Why ServiceNow Data Replication is an Essential Enterprise Capability

Mature, data-driven organizations are implementing ServiceNow data replication tools to make the most out of their ServiceNow data. Data replication is the process of extracting, and then copying data across multiple locations in an enterprise. The process can be one-time or an ongoing activity, depending on the organization’s varying needs. When automated, ongoing data replication…

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Data Integration Issues

How to Prevent and Fix the Most Common ServiceNow Data Integration Issues

ServiceNow data integration issues can be a huge burden on data-driven enterprises. Organizations facing such issues have to extend considerable resources to implement/fix, and then maintain their integrations. This often leads to a dynamic where data availability is impacted, and  manual processes – risking data errors and security – are required to facilitate the integration….

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ServiceNow Data Synchronization

Implementing ServiceNow Data Synchronization

Without the right expertise and solutions, ServiceNow data synchronization can be difficult to implement. However, there is a lot to gain from synchronizing your ServiceNow data with other tools (or even another ServiceNow instance). In this post, we’ll discuss how you can introduce data synchronization to your ServiceNow capabilities.  What is Data Synchronization? Data synchronization…

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ServiceNow Workflow Automation

Enabling Inter-application Workflows in ServiceNow

Enabling inter-application workflows in ServiceNow requires automation, and helps organizations make the most out of their ServiceNow data. Workflow automation is nothing new. There are workflows within your IT applications, within your HR applications, within your supply chain applications, and within most of the other tools that you use to run your business. Leveraging ServiceNow…

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Why ServiceNow-Native Integrations Excel Where Third-party and Custom API Integrations Fail

Why ServiceNow-Native Integrations Excel Where Third-party and Custom API Integrations Fail

For organizations that want the whole enterprise to benefit from their ServiceNow investment, ServiceNow-native integrations are a gamechanger. Efficient data integration is critical for modern enterprises aiming to eliminate silos and streamline operations. ServiceNow, a widely-used IT Service Management (ITSM) platform, is often integrated with third-party solutions. ServiceNow integrations allow organizations to better utilize the…

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Integration Solutions

Automated Integration Solutions for ServiceNow

Automated integration solutions for ServiceNow negate the need for time consuming maintenance and monitoring. In particular, organizations that work with large data volumes benefit greatly from this. But what is an automated integration solution and how do they compare to standalone integrations? What is a Standalone Integration? A standalone integration is a custom-built solution for…

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