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ServiceNow Integration Use Cases that Improve Operations, Alignment and More

Date: April 10, 2024
Author: Zak Cole

To get the most value out of ServiceNow, a number of ServiceNow integration use cases should be pursued to encourage greater alignment between IT and the rest of the organization. Such ServiceNow integrations are essential in optimizing processes, improve employee productivity, and deliver maximum value to customers. This blog highlights the top 5 ServiceNow integration…

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Replicating ServiceNow Data in a Data Lake A Guide

Replicating ServiceNow Data in a Data Lake: A Guide

Date: March 20, 2024
Author: Zak Cole

Replicating ServiceNow data in a data lake is a common use case for ServiceNow integrations. As ServiceNow is essentially a data silo, accessible only to licensed users, data lakes help organizations democratize access to its valuable data and insight, and more. In a data lake, ServiceNow data can be combined with data from other sources…

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What is a Citizen Integrator

What is a Citizen Integrator? | Citizen Integrators and ServiceNow

Date: March 4, 2024
Author: Zak Cole

As the technology employed by modern organizations increases in scope and complexity, making use of citizen integrators is one way to make better use of internal resources.  Low-code/no-code platforms such as ServiceNow are common targets for citizen integration, as organizations seek to extend similar low-code/no-code benefits to the way they connect systems. However, relying on…

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Integrating ServiceNow Data with a Data Lake or Data Warehouse

Integrating ServiceNow with a Data Lake or Data Warehouse

Date: February 20, 2024
Author: Zak Cole

Data lakes and data warehouses are data storage solutions that are often integration targets for ServiceNow. In this post, we address the differences between data lakes and warehouses, to help ServiceNow users make informed decisions as to what to integrate their ServiceNow data with. What Data Lakes and Data Warehouses Have In Common Data lakes…

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Mistakes to Avoid When Implementing ServiceNow Integrations

Mistakes to Avoid When Integrating ServiceNow

Date: February 13, 2024
Author: Zak Cole

Understanding the mistakes to avoid when integrating ServiceNow can help organizations avoid incurring a costly technical debt.  ServiceNow integrations allow organizations to transfer data between ServiceNow and systems that can put the data to better use, such as solutions for reporting, analysis, AI, BI, and ML.  However, if the integrations are not fit for purpose,…

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Replicating ServiceNow Data in a Data Warehouse: A Guide

Date: January 31, 2024
Author: Zak Cole

For greater control and value, organizations can replicate ServiceNow data in a data warehouse. What Is a Data Warehouse? A data warehouse is a centralized system that aggregates and consolidates data from diverse sources, including application log files and transaction apps.  Over time, a data warehouse becomes a rich pool of historical data. Data warehouses…

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A Guide to Requirements Gathering for ServiceNow Integrations

Requirements Gathering for ServiceNow Integrations

Date: January 24, 2024
Author: Zak Cole

Requirements gathering is an essential part of planning and implementing ServiceNow integrations. It helps users tailor their ServiceNow integrations to meet their needs, whilst causing minimal disruption during and following implementation.   Skipping the requirements gathering stage can lead to key considerations being overlooked. As well as having a negative impact on operations, it can also…

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Best Practices for Implementing ServiceNow

Best Practices for Implementing ServiceNow Integrations Faster

Date: January 17, 2024
Author: Zak Cole

Careful planning can help organizations implement ServiceNow integrations faster, speeding up time-to-value and limiting the need for significant revisions post implementation. ServiceNow integrations allow organizations to automate the transfer of data and information between systems. This helps organizations make better use of ServiceNow data, allowing them to feed it into solutions that can leverage and…

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Outsource ServiceNow Integrations

Why You Should Consider Outsourcing ServiceNow Integrations

Date: January 10, 2024
Author: Zak Cole

Outsourcing ServiceNow integrations allows organizations to benefit from expert services to implement ServiceNow integrations and maintain them over time.  Integrations play a key role in enabling modern organizations to operate smoothly. They allow for data and information to flow between systems, improving the availability of data and reducing an organization’s reliance on error-prone, manual processes…

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How to Fix Slow ServiceNow Instances

Date: December 12, 2023
Author: Zak Cole

Slow ServiceNow instances prevent users from working efficiently with the product, and limit the data and insight that can be gained from the platform. Organizations working with ServiceNow are encouraged to take steps to prevent performance degradation, and tackle it when it arises. Since ServiceNow is a platform that serves a range of business functions,…

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