Skip to content

Blog

Integrating ServiceNow with a Data Lake or Data Warehouse

Date: February 20, 2024
Author: Zak Cole

Data lakes and data warehouses are data storage solutions that are often integration targets for ServiceNow. In this post, we address the differences between data lakes and warehouses, to help ServiceNow users make informed decisions as to what to integrate their ServiceNow data with. What Data Lakes and Data Warehouses Have In Common Data lakes…

Read More...
Mistakes to Avoid When Implementing ServiceNow Integrations

Mistakes to Avoid When Integrating ServiceNow

Date: February 13, 2024
Author: Zak Cole

Understanding the mistakes to avoid when integrating ServiceNow can help organizations avoid incurring a costly technical debt.  ServiceNow integrations allow organizations to transfer data between ServiceNow and systems that can put the data to better use, such as solutions for reporting, analysis, AI, BI, and ML.  However, if the integrations are not fit for purpose,…

Read More...

Replicating ServiceNow Data in a Data Warehouse: A Guide

Date: January 31, 2024
Author: Zak Cole

For greater control and value, organizations can replicate ServiceNow data in a data warehouse. What Is a Data Warehouse? A data warehouse is a centralized system that aggregates and consolidates data from diverse sources, including application log files and transaction apps.  Over time, a data warehouse becomes a rich pool of historical data. Data warehouses…

Read More...
A Guide to Requirements Gathering for ServiceNow Integrations

Requirements Gathering for ServiceNow Integrations

Date: January 24, 2024
Author: Zak Cole

Requirements gathering is an essential part of planning and implementing ServiceNow integrations. It helps users tailor their ServiceNow integrations to meet their needs, whilst causing minimal disruption during and following implementation.   Skipping the requirements gathering stage can lead to key considerations being overlooked. As well as having a negative impact on operations, it can also…

Read More...

Best Practices for Implementing ServiceNow Integrations Faster

Date: January 17, 2024
Author: Zak Cole

Careful planning can help organizations implement ServiceNow integrations faster, speeding up time-to-value and limiting the need for significant revisions post implementation. ServiceNow integrations allow organizations to automate the transfer of data and information between systems. This helps organizations make better use of ServiceNow data, allowing them to feed it into solutions that can leverage and…

Read More...
Outsource ServiceNow Integrations

Why You Should Consider Outsourcing ServiceNow Integrations

Date: January 10, 2024
Author: Zak Cole

Outsourcing ServiceNow integrations allows organizations to benefit from expert services to implement ServiceNow integrations and maintain them over time.  Integrations play a key role in enabling modern organizations to operate smoothly. They allow for data and information to flow between systems, improving the availability of data and reducing an organization’s reliance on error-prone, manual processes…

Read More...

How to Fix Slow ServiceNow Instances

Date: December 12, 2023
Author: Zak Cole

Slow ServiceNow instances prevent users from working efficiently with the product, and limit the data and insight that can be gained from the platform. Organizations working with ServiceNow are encouraged to take steps to prevent performance degradation, and tackle it when it arises. Since ServiceNow is a platform that serves a range of business functions,…

Read More...
ServiceNow Spokes and the IntegrationHub Explained

ServiceNow Spokes and the IntegrationHub Explained

Date: December 6, 2023
Author: Zak Cole

A ServiceNow Spoke is a “logical group of related actions, subflows and supporting application files.” In the ServiceNow IntegrationHub, Spokes facilitate the connection between ServiceNow and other systems. What is the ServiceNow IntegrationHub (IH)? The IntegrationHub is an API-enabled platform for integrating ServiceNow with other API-enabled systems.  A number of subscription levels for the IntegrationHub…

Read More...

How to Improve ServiceNow Data Availability

Date: November 28, 2023
Author: Zak Cole

Improving ServiceNow data availability helps organizations make more productive use of ServiceNow data in analysis, reporting and more.  The most effective way to improve ServiceNow data availability, is to integrate ServiceNow with an external database.  Without integrating the platform, data within ServiceNow is siloed, and difficult to distribute among the systems and people that can…

Read More...
The Biggest ServiceNow Integration Challenges and Their Solutions

The Biggest ServiceNow Integration Challenges and Their Solutions

Date: November 14, 2023
Author: Zak Cole

A number of common ServiceNow integration challenges often lead to costly technical debt and poor availability of ServiceNow data around the enterprise.  Such challenges are most prevalent when organizations do not understand the best method of integration for their requirements. Top ServiceNow Integration Challenges Organizations that implement ServiceNow integrations to extract and transfer massive data…

Read More...