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Using the Test Connection module

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  • #8347
    Panyia FangPanyia Fang
    Participant

    Perspectium allows the user to grab each queue’s connectivity status through their individual Shared and Subscribed queues.

    However, with the help of Perspectium’s “Test Connection” module, the statuses of all your Shared and Subscribed queues will be consolidated into one page! This page will list each queue’s connectivity status and also the number of records present in each queue.

    Test Connection image

    You can access this module by either going to:

      1. Perspectium → Control and Configuration → Test Connection
      2. Or by searching for “Test Connection” in the ServiceNow search bar
    #8769
    AvatarChrisBoylan
    Participant

    If I want to check my queues, I use this link:
    <instance name>.service-now.com/perspectium_queue_status.do

    It shows my queues and current number of messages in them.

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