How to handle Jira self-signed certificates

This topic contains 0 replies, has 1 voice, and was last updated by  nfindlay 3 weeks, 2 days ago.

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    nfindlay
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    Scenario
    When using the repeater agent to sync with Jira and using SSL for your Jira instance, you may identify that the Jira instance requires a self-signed certificate. This may show up in the agent or wrapper log files as an error similar to this:

    javax.net.ssl.SSLHandshakeException: sun.security.validator.ValidatorException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target

    Fix
    To allow the certificate to be recognized as valid and therefore allow Java to recognize and trust the endpoint, you will need to run a utility we can provide to install the certificate.
    Out utility connects to the Jira endpoint and provides prompts to install the certificates in the correct location.

    You can find details on downloading and running the utility at the following link:
    http://wiki.perspectium.com/doku.php?id=jira_self_signed_cert
    General information about setup and configuration of the repeater agent can be found here:
    http://wiki.perspectium.com/doku.php?id=repeaterj_agent&s%5B%5D=agent&s%5B%5D=ssl

    • This topic was modified 3 weeks, 2 days ago by  nfindlay.
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