Perspectium Blog
ServiceNow Integration information and best practices, from
official ServiceNow Integration Partners and experts.
Get Ready for Knowledge 25: What to Expect and How to Navigate the Show Floor
The countdown is on for Knowledge 25, the premier event for digital transformation leaders, developers, and IT professionals. Whether you’re a first-time attendee or a seasoned veteran, this year’s event promises new insights, cutting-edge innovation, and countless opportunities to connect with the ServiceNow community. What is Knowledge 25? Hosted by ServiceNow, Knowledge 25 is where innovation meets impact. It’s more than just a tech conference — it’s a gathering of thinkers, builders, and changemakers from…
How To Connect Tableau And ServiceNow: A Guide
Organizations have several options available to connect Tableau and ServiceNow. However, at significant data volumes, not all integration methods are appropriate – or function efficiently without degrading ServiceNow’s performance. Below, Perspectium’s ServiceNow integration experts explain the different approaches for sending ServiceNow data to Tableau and outline their benefits and drawbacks. Why Connect ServiceNow and Tableau?…
6 Ways to Restore ServiceNow Data Better
Organizations attempting to restore ServiceNow data using the platform’s out-of-the-box (OOTB) capabilities often find serious limitations that disrupt operations. Upgrading ServiceNow’s backup and restore functionality can remove such limitations and provide organizations with more control over how they backup and restore ServiceNow data. How ServiceNow Backs Up and Restores Data (and its Limitations) ServiceNow makes…
ServiceNow Backup and Restore Limitations
ServiceNow backup and restore limitations may disrupt organization’s backup and disaster recovery strategies. While instances can be recovered using ServiceNow backup and restore out-of-the-box functionality, many users require more control over how they backup and restore data. Data loss and corruption are common concerns for users of cloud-based applications like ServiceNow. Causes include human error,…
ServiceNow Backup Retention Policy Explained
The default ServiceNow backup retention policy has changed. A reduction in ServiceNow’s maximum retention period means some organizations may need to revise their backup and disaster recovery procedures. ServiceNow Backup Retention Policy FAQ How Long is the ServiceNow Backup Retention Period? ServiceNow retains full backups for a maximum of 14 days. Formerly, full backups were…
Combine ServiceNow Data with Other Sources
Organizations can combine ServiceNow data with other sources by extracting data from the platform and replicating it to an external data repository. Both manual and automated (via integrations) approaches can facilitate the processes, but manual efforts to extract ServiceNow data and replicate it elsewhere are time consuming, error-prone, and often lack security. The recommended approach…
How to Create Power BI Reports with ServiceNow Data
ServiceNow users can create Power BI reports with ServiceNow data by connecting the two platforms via an integration. While ServiceNow provide their own out-of-the-box reporting capabilities, many organizations find them limiting. What is ServiceNow? ServiceNow is a cloud-based platform for automating IT management workflows, that helps organizations optimize operations. As well as offering a number…
ServiceNow Reporting vs. Power BI
When comparing ServiceNow Reporting vs. Power BI, organizations should consider their requirements.
How to Get Data Out of ServiceNow
The ability to get data out of ServiceNow quickly, consistently and accurately helps organizations get more value out of ServiceNow, and the insight the platform generates. ServiceNow data is a great source of insightful information that can shape better business decisions, help identify trends, and improve operational resilience. Organizations can leverage ServiceNow data for various…
How to Democratize ServiceNow Data and Enable Self-Service Access
Integrating ServiceNow with an external data repository can help democratize ServiceNow data, enabling self-service access. What is Data Democratization? Data democratization describes the process of making data accessible and available to a wide range of users within an organization or society. What is the Goal of Democratizing Data? The goal of data democratization is to…
How to Extract ServiceNow Data
Organizations extract ServiceNow data to a number of different targets, supporting various use cases. Extracting ServiceNow data gives organizations more control over how the data is used, stored and accessed. For example, organizations can extract ServiceNow data, and replicate it to softwares supporting operational improvement such as business intelligence, analytics, and machine learning solutions. Alternatively,…
Why You Should Avoid Web Services and API ServiceNow Integrations
While Web Services and API ServiceNow integrations offer an agile approach to developing new integrations, enterprise-scale organizations in particular should note the drawbacks. Because of how APIs interact with platforms such as ServiceNow, their use can severely impact system performance. And while Web Services and API ServiceNow integrations are highly customizable, those same customizations can…
Data Synchronization Benefits for ServiceNow Users
Data Synchronization benefits ServiceNow users – and enterprises more broadly – greatly. The term describes the process of keeping data consistent and accurate across multiple systems. For optimal results, data synchronization should be dynamic – where data is replicated as it is created in real or near real-time. Dynamic Data synchronization replicates data across various…
