Skip to content

Perspectium Blog

ServiceNow Integration information and best practices, from
official ServiceNow Integration Partners and experts.

How To Quickly Export All Data in a Table in ServiceNow

How To Quickly Export All Data in a Table in ServiceNow

Exporting data from ServiceNow tables is a common task for admins, developers, and analysts who need to work with ServiceNow data outside the platform—for reporting, integration, backups, or audits. While ServiceNow provides several ways to export table data, not all methods are equally efficient, especially when you’re working with large volumes of records or complex tables. In this guide, we’ll explore how to quickly export all data in a table in ServiceNow, starting with the…

Read More...
Top 7 Tech Trends for ServiceNow Users in 2025

Top 7 Tech Trends for ServiceNow Users in 2025 

With a solid understanding of the top tech trends for ServiceNow users, organizations can ensure they make the most out of their ServiceNow investment in 2025. In 2024, AI wasn’t just making headlines—it became a core part of how businesses operate. Automation got smarter, workflows became more efficient, and AI-driven insights began influencing everyday decisions….

Read More...
ServiceNow Best Practices for Integration Error Handling

ServiceNow Best Practices for Integration Error Handling

When integrating ServiceNow with other systems, one of the most critical considerations is integration error handling. Whether you’re connecting ServiceNow with external applications, cloud services, or legacy systems, error-free data replication is key to maintaining smooth business operations.  However, despite your best efforts, errors inevitably occur in integrations. How you handle those errors can make…

Read More...
ServiceNow GenAI Overview

ServiceNow GenAI Overview: FAQs, Features, Use Cases, and Limitations

ServiceNow GenAI capabilities bring the organization closer to its goal of providing a “platform of platforms”. With recent ServiceNow releases, the ITSM solution provider has added new, and refined existing AI capabilities to support platform users. However, the platform’s AI capabilities are not limitless. A comprehensive understanding of ServiceNow’s GenAI—its strengths and limitations—is essential for…

Read More...
A Guide to ServiceNow Data Integration - Key Steps for Success

A Guide to ServiceNow Data Integration: Key Steps for Success

ServiceNow data integration solutions help organizations use and store data generated by the platform more efficiently. While ServiceNow aims to provide a “platform of platforms” that replaces various solutions supporting ITSM with a single, broadly capable platform, not all of its users want to abandon their specialist and purpose-built, third-party solutions. For such organizations, maximizing…

Read More...
How to Unlock the Full Potential of AI Service Management

How to Unlock the Full Potential of AI Service Management with Data Replication

AI Service Management (AISM) is the process of integrating artificial intelligence (AI) technologies into service management processes to improve efficiency, automate routine tasks, and enhance decision-making in IT and business operations.  Use cases including AI-driven automation, intelligent chatbots, and predictive analytics allow organizations to improve service efficiency and enhance employee and user experiences.  However, despite…

Read More...
How to Speed Up a ServiceNow Table Search

How to Speed Up a ServiceNow Table Search: The Ultimate Guide

If you’re desperate for a guaranteed way to speed up a ServiceNow table search, you’re not alone. In the fast-paced world of IT service management, efficiency is key, and slow table searches in ServiceNow can significantly impact productivity.  Whether you’re a ServiceNow administrator, developer, or user, finding ways to optimize your platform’s search capabilities can…

Read More...
RPO and RTO in ServiceNow

RPO and RTO in ServiceNow

Recovery Point Objective (RPO) and Recovery Time Objective (RTO) are essential concepts in disaster recovery. An awareness of RPO and RTO helps organizations define recovery goals and refine the strategy in place to ensure they are met to mitigate the impact of disaster.  Such an awareness is essential for organizations using ServiceNow. Many organizations are…

Read More...

Using ServiceNow Backups to Train AI

Using ServiceNow backups to train AI models is one of many inventive approaches organizations are employing to provide AI solutions with large amounts of quality data. This blog post explores why ServiceNow backups in particular are useful for training AI models and the challenges organizations face when adopting the approach.  Why Use Backups to Train…

Read More...

ServiceNow Instance Data Replication: Features, FAQ and Alternatives

The ServiceNow Instance Data Replication (IDR) plugin allows users to replicate data between ServiceNow instances.  It supports both one-to-one data replication and one-to-many, meaning users can synchronize the data in the primary (producer) instance with a consumer instance or instances. Consumer instances could be other ServiceNow instances within an organization, or even ServiceNow instances within…

Read More...

Backup Solutions for ServiceNow: The Best Options for Your Business

Many organizations find that purpose-built backup solutions for ServiceNow are better suited to their requirements, than the backup capabilities provided by the platform.  ServiceNow often hosts sensitive and regulated data. It is also a business critical solution that organizations often rely upon to deliver services to customers and employees. As such, organizations must ensure they…

Read More...
The ServiceNow Data Archiving Plug-in and its Limitations

The ServiceNow Data Archiving Plug-in and its Limitations

The ServiceNow Data Archiving plug-in has a number of limitations that lead organizations into implementing an alternative archiving solution. An understanding of such limitations can help organizations decide between ServiceNow’s in-built data archiving capabilities and purpose-built archiving solutions. What is the ServiceNow Data Archiving Plug-in? ServiceNow provides archiving capabilities via its Data Archiving plug-in. The…

Read More...
How to Manage ServiceNow Storage and Avoid Exceeding Storage Limits

How to Manage ServiceNow Storage and Avoid Exceeding Storage Limits

Poor management of ServiceNow storage can lead to a number of issues. Firstly, users that exceed the ServiceNow storage limit are subject to additional storage fees.  Secondly, if left unaddressed, ServiceNow records can accumulate within database tables and impact the performance of the instance. This issue often manifests as slow dashboards, reports, queries and data…

Read More...