Perspectium Blog
ServiceNow Integration information and best practices, from
official ServiceNow Integration Partners and experts.
ServiceNow GenAI Overview: FAQs, Features, Use Cases, and Limitations
ServiceNow GenAI capabilities bring the organization closer to its goal of providing a “platform of platforms”. However, the platform’s AI capabilities are not limitless. A comprehensive understanding of ServiceNow’s GenAI—its strengths and limitations—is essential for organizations seeking to realise the full potential of AI in the enterprise. This post will explore what ServiceNow GenAI can do, what it cannot do, and how organizations can replicate ServiceNow data externally, for use in third-party AI solutions and…
Video: 10 Reasons to Implement an ITSM Solution and an Integration Solution Simultaneously
Launching a new ITSM tool is a resource-intensive project that demands awareness, education, and even hands-on labor by multiple departments within your organization. So why would you want to go further and implement an integration solution at the same time? Here are ten reasons. See also the white paper on integrating both simultaneously.
Creative Destruction in the Enterprise
“Creative destruction is replacing old inefficient processes with new and efficient ones. Perspectium is leading the way in implementing new data integration approaches for their customers”. In 1942, economist Joseph Schumpeter famously coined the term “Creative Destruction”. When you apply Schumpeter’s definition to 2018, companies strive to unlock the true value of their technological investments….
Privacy Shield Announcement
On July 27, 2018, Perspectium received confirmation that it complies with the Privacy Shield principles for the transfer of European personal data to the United States. The framework was designed by the European Commission and the U.S. Department of Commerce, and it’s goal is to provide both U.S. and European companies with a mechanism to…
Salesforce Acquisition of Mulesoft
This has been a significant week for the technology world, with Salesforce announcing their intent to purchase Mulesoft, whose platform allows developers to use APIs to integrate applications together as a network. The major significance lies not in the company being acquired, but that a major cloud application vendor is acknowledging the importance of integration…
