Improve Service Delivery and Enhance AWS Compliance
In a competitive market, it's essential to offer the highest quality of service for customers who trust you to manage some or all of their IT services. But what happens when that requires interaction with other service providers, such as Amazon Web Services (AWS)?
Perspectium integration solutions for service providers have been designed to streamline collaboration across the entire service delivery chain. The MSP can effectively service the customers with ebonding between service desks, and then represent the customer when incidents or requests are escalated to other service providers -- all without needing to develop or maintain custom integrations for each connection.
Fill in the form to the right to learn how Perspectium helped CDW achieve a complete integration solution that has allowed them to:
- Provide a consistent, scalable model for on-boarding and supporting customers
- Automate the interaction with AWS for complete visibility across the incident workflow
- Eliminate integration endpoint development fees and time for customers
- Contribute to the validation required to retain AWS MSP Partner certification
In addition to CDW, you can see short demo videos showing how Perspectium's integration solutions for AWS can benefit service providers in delivery of high quality, competitive services.