For centuries, the banking industry has secured our money until we need it. So there’s no-one better to discuss operational resilience: the ability to change, adapt and secure business infrastructure during times of disruption or uncertainty.

Perspectium CEO David Loo recently chatted with Bank of New York Mellon's Michael Kaczun, director of Service Management Products, and Freddie Pokrzywa Jr, principal architect for ServiceNow Application Development. Watch the webinar to learn how they use ServiceNow® and Perspectium to:

• Secure valuable service history for governance and compliance audits
• Enable reporting by leadership and analysts when and where needed
• Mitigate the risk of change from migrations or upgrades
• Ensure IT stays aware of, and aligned with, critical business functions

Original Air Date: Wednesday April 7, 2021