Servicenow Workflow
February 11, 2025
A ServiceNow workflow is a sophisticated automation tool that orchestrates a series of actions, tasks, and approvals to streamline and manage business processes within the ServiceNow platform. It allows organizations to design, execute, and monitor complex workflows that involve multiple stakeholders and systems. By automating routine tasks, notifications, and approvals, ServiceNow workflows enhance operational efficiency, ensure consistency, and improve compliance with organizational policies. These workflows can be customized to fit specific business needs, enabling organizations to optimize their IT service management and business processes, ultimately leading to better service delivery and resource utilization.