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Backup and Restore for ServiceNow

DataSync Snapshot

Improve your ServiceNow backup and disaster recovery (BDR) capabilities with scheduled & automated backups of select data and rapid recovery.

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ServiceNow-native application for business
and technical users

Set your own ServiceNow backup schedule

Set your own backup schedule, backup on demand, and keep backups for as long as required

ServiceNow-native application

Protect your data and apps against user error, malicious activity, accidental deletion, natural disasters, or viruses/ransomware, with a user-friendly ServiceNow-native application for BDR.

 

Automated and on-demand backups

Set an automated schedule for ServiceNow backups to your convenience, or backup on-demand as required.

Recover and restore with more control

Recover data beyond ServiceNow's 14-day backup retention period.

Restore an instance in-full - including metadata, attachments, related records and more - or partially restore from granular backups.

Locate backup versions quickly.

Condition-based filtering

Set conditions that only apply to the data you wish to backup using ‘And’ or ‘Or’ statements. Add new criteria as and when required.

ServiceNow Backup and Restore with DataSync Snapshot - FAQ

What is DataSync Snapshot?

DataSync Snapshot is a ServiceNow-native backup and disaster recovery (BDR) application.

It works like a time machine for ServiceNow, allowing  users more control over when backups occur, what is backed up, and what is restored.

As well as BDR, organizations use Snapshot to migrate whole instances.

How long are backups retained?

DataSync Snapshot retains backups indefinitely, throughout the users subscription to the application and service. 

What data is backed up?

DataSync Snapshot can backup complete objects - meaning not just the data, but the forms, properties, lists, schemas & more!

Organizations can choose what to include in the backup manually, or via condition-based filtering.

Is Perspectium a ServiceNow partner?

Yes! Perspectium was founded by ServiceNow's founding developer, David Loo, who used their intimate knowledge of ServiceNow to create performance-impact free data replication and extraction technology for the platform.

It's the same technology used in DataSync Snapshot, enabling rapid backup, recovery and instance migration.

Can I schedule backups?

Yes! Perspectium DataSync allows ServiceNow users to automate ServiceNow backups on a schedule you decide.  

Can I backup ServiceNow on-demand?

Yes! Perspectium DataSync gives ServiceNow users full control over when ServiceNow backups are created, including scheduled and on-demand backups.

Is my ServiceNow instance available during a backup?

Yes! Unlike ServiceNow-created backups, DataSync Snapshot backups can be restored with no instance downtime, with ServiceNow fully operational during the process.

How is DataSync Snapshot installed?

DataSync Snapshot is a ServiceNow-native application, embedded within the Now Platform UI you're already familiar with. 

Get Started

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