"Garbage in, garbage out." Computer scientists have known for decades that the output is only as good as the input. Yet bad data continues to frustrate more than programmers.
In their own ongoing quest for consistent and accurate data, service-management professionals seek to integrate systems. The right integration solution can improve data quality, helping you to both maintain and advance your service management. But it is important to know what to look for.
In this guide to data integration for service management, you'll learn why companies integrate data, what good data integration looks like, and how you can maintain the health of your data-integration solution.