Service Gateway Pricing
Perspectium Service Gateway is a product that bundles process and services with cloud integration to facilitate automated customer to service provider interactions. Service Gateway enables service providers to automate service requests and case management between themselves and customer systems, manage multiple customers in a single environment securely and at scale, and deliver repeatable customer onboarding with predefined services.
Service Gateway is how Perspectium onboards customers for service providers, and it can be delivered in different ways depending on your needs. The solution can range from a simple app that we provide in vendor app stores, to a product that you can white-label and embed in your own offerings, or even a complex implementation built on top of your existing API ... but the end result is the same: a repeatable, automated way to connect with your customers and deliver them a better experience.
Pricing for Service Gateway is determined based on the number of connections/customers you need, and the number of processes you need to be able to support. Volume discounts are available.
DataSync Pricing
Perspectium DataSync is delivered as a comprehensive application in ServiceNow that allows sophisticated data synchronization
scenarios to be created without coding. Your data (and that of your customers) is secure and private due to end-to-end and at-rest
encryption, and the performance of your application instances are minimally impacted due to "push" data streaming.
By utilizing a message queue, DataSync removes the need for data endpoints to be up and functional all the time, eliminating risk of
data loss during intermittent outages at the endpoints.
Additionally, due to our use of message brokering, your data stream can be flexibly re-configured without any change to the source -
allowing you to flow your data to different targets with minimal impact, and automatic schema creation and maintenance of your data
lake means data appears as soon as the schema changes.
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Free | Express | Standard | Professional | Enterprise |
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| Application Features |
1 Bulk Export No Dynamic Updates No Import |
Bulk Exports No Dynamic Updates No Import |
Bulk Exports Dynamic Updates No Import |
Bulk Exports Dynamic Updates Realtime Imports |
Bulk Exports Dynamic Updates Realtime Imports |
| Source Tables | Incident table |
Task table (incl child tables) |
Task & CMDB tables (incl child tables) |
All Tables | All Tables |
| Import From | - | - | - |
ServiceNow Pro Targets (see below) |
ServiceNow Pro Targets (see below) |
| Records/Month | 1 million | 5 million | 10 million | 50 million | 200 million & more |
| Export Target | Perspectium Cloud DB | Perspectium Cloud DB |
MySQL MS-SQL Oracle PostgreSQL |
STANDARD plus: AWS On Demand SAP HANA IBM DB2 Universal Snowflake |
PROFESSIONAL plus: Splunk Amazon RedShift Cloudera Hadoop HP Vertica Files (XML, JSON, CSV, Parquet) API |
| Support | 2 cases/month | 5 cases/month | Standard Support | Professional Support | Enterprise Support |
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* If required, dedicated clusters and hosted databases are available for Standard, Professional and Enterprise versions at additional cost