Replicator Use Cases

 

Basic Use Cases Pricing »

 



Synchronize Production to Sub-Production

Due to the single tenant architecture of ServiceNow and the data separation at the instance level with Salesforce.com, getting up-to-date operational data to every instance you own is not an easy task. Without the same operational data in all instances, it becomes difficult to customize and test with certainty. Replicator allows you to synchronize your production data down into sub-production instances from a native application, with high throughput and lowest impact.





Synchronize Production to a Database

This is the most basic and popular use case for Replicator. Export your operational data to a database in a scheduled fashion or enable dynamic sharing to get real-time changes saved out to a database. At the same time, you could also be replicating to sub-prod instances.





Synchronize from a Sub-Prod or Database to Production

Occasionally, an implementation requires that a sub-production instance or a database is used as a data staging instance for external integrations before importing into production. This allows data to be transformed and cleaned up before loading into production. Using Replicator this way allows you to process the data while preserving data integrity down to the same unique sys_id value on the two instances.




Create or Update ServiceNow Incidents from Salesforce Cases or Salesforce Cases from ServiceNow Incidents

Keep your CRM Cases up-to-date with your ITSM Incidents or vice versa, and in real time.




Synchronize from a Sub-Prod or Database to Production

Occasionally, an implementation requires that a sub-production instance or a database is used as a data staging instance for external integrations before importing into production. This allows data to be transformed and cleaned up before loading into production. Using Replicator this way allows you to process the data while preserving data integrity down to the same unique sys_id value on the two instances.

 

 


Professional Use Cases Pricing »

 


Synchronizing CRM with ITSM and Production Instances in Real Time

Keep your CRM Cases up-to-date with your ITSM Incidents bi-directionally, and keep 2 Production ServiceNow instances up-to-date with operational and transactional data. Both in real time.




Populate CMDB with AWS or vSphere Assets

Keep your Production CMDB up-to-date with automatically discovered AWS or vSphere assets. Also discover services within EC2 using NMap.




Populate Cloud or On-Premise Data Warehouse

Dynamically and batch publish your critical data from your CRM or CSM SaaS applications to a cloud data warehousing solution. If you host your own data warehouse, we can help too.




Create and Update External Ticketing Systems

Federate your ITSM records to an external ticketing system.

 

 


Enterprise Use Cases Pricing »

 



Service Integration with Multiple Service Providers

Managing your multi-supplier eco system just became a whole lot easier. With Perspectium Service Connector Hub, connect to disparate service providers in real time to facilitate true service integration without the hassle of building and managing the integration yourself.





Consume Aggregated event data into Event Management

Integrate with “big data” output from disparate IT network, device, and application monitoring systems and provide de-duplicated and correlated output into event management applications.





Organic Integration Strategy

Perspectium Enterprise Integration as a Service technology allows customers to adopt an integration strategy that grows with you. Organically add and update your IT roadmap with full confidence that integrations will be enabled with highest throughput and least impact.


 

 




Supporting Customers as an MSP

Standard and repeatable deployment addresses common MSP business functions of incident ebonding and asset management and monitoring. Having a reusable service and product approach drastically shortens your customer on-boarding time while reducing errors common in be-spoke or customized integrations.